Error Codes
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When Adobe Tag's debug mode is enabled by running _satellite.setDebug(true)
in your browser console, the logs may show additional errors. This page covers the error codes that may show and how to rectify the errors.
The extension was unable to load the main gtag library, typically found at https://www.googletagmanager.com/gtag/js?id=[ACCOUNT ID]
. This is typically caused by an ad blocker in your browser blocking the JS library from loading, but it could also be caused by other network errors.
Open your developer tools' network tab to see what response code the library is loading.
The extension caught an error in either the or the .
Review the custom code blocks and rectify any JavaScript errors.
No accounts were added or configured, and thus there was nothing to load.
If you are preloading the library, you can remove this action. Otherwise, no further changes are required.
The data layer is not an array and data cannot be pushed to it.
No accounts were enabled when this rule action ran. This could happen when you are using data elements to set the enabled/disabled status for an account and they all return false, or if you have not enabled any accounts.
Enable an account to send data to that account. Otherwise, if no accounts are enabled, verify if you still need this rule action.
Re-save the rule action to remove the account from the rule action settings.
to start sending data.
The main gtag library has already been loaded on the page. If you are using the "" action, you may be calling this multiple times.
You may be using the name "dataLayer
" for another tool. If so, you should to something else. Acronym recommends using gtagDataLayer
as an easy replacement. The current value of the data layer variable is passed alongside the error message for easier debugging.
This happens when in the extension configuration, but still exists in the rule action settings. Due to the limited nature of what extensions can see and do, we cannot automatically update rule actions when an account is removed in the extension configuration.